• Crystal H.Vo

I Love My Job


Yesterday I cleared my office drawer and found my twenty-year-old photo. It was taken in an office, a courier company. It was my very first job working for the non-Vietnamese as a secretary/customer service. I was very nervous about every call received due to the English barrier. Twenty years have passed with many changes. I no longer have any problem with the English language. Sometimes I connect my customer with another line from Covered California and stay on the phone with them for up to an hour. Other times I would also spend almost an hour talking and processing brand new cases. I feel appreciated most of the time when I’m able to deliver my services to the poor and vulnerable. I love my job. Thank You!


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Los Angeles, CA, USA

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